The Funds Management and Finance team is responsible for the active management of the financial performance of the trusts within the portfolio and all associated debt facilities.

The team works closely with the relevant departments to facilitate the setting of trust strategies and monitors the ongoing performance of the trusts against those strategies. The close and constant interaction between the Funds Management and Finance team and the rest of the business ensures decisions are made strategically that are not only in the best interests of an individual asset, but the trust as a whole.

The team is also responsible for the critical tasks of debt placement, covenant compliance and reporting, refinancing and ongoing debt management.

The disciplined approach by the Funds Management and Finance team, coupled with their extensive industry experience, strong market connections and detailed knowledge of the portfolio is crucial to ensure we are well positioned to take advantage of all relevant opportunities.

Our Asset Management team is responsible for setting and implementing the strategy for each individual asset within the portfolio. The team is accountable for the whole of life performance of assets including capital and income growth for investors.

The team works closely with the funds management team to ensure that asset strategies are consistent with, and are meeting, trust objectives.

The property investment analysts provide considered and reliable property valuations, commercial appraisals and advice across the range of assets throughout the investment cycle to track income and capital value performance. The team plays an important role during the acquisition and disposal process in assisting the capital transactions team in determining current and future performance.

Property Management

We provide property management services across our portfolio of properties as well as to external parties through our property management team. This approach allows us to tailor property management services to suit the specific needs of every asset which cannot be provided through a standard ‘one-size-fits-all’ external property management service.

The team provides a focused, committed and dedicated services to tenants. In addition to the day to day running of assets, the team provides valuable input into asset management strategies and is responsible for the preparation of annual budgets and forecasts, rent collection and all capital works programs.

The team represents owners on the front line to all building occupants including large and small office users; large multi-national retailers and manufacturers and small business owners; and is responsible for retail marketing.  The hands on management by our internal team of professionals ensures that communication across all levels flows freely and opportunities and challenges alike can be identified early and acted upon.

Leasing

Our Leasing team is responsible for ensuring the active management of all tenancies across the portfolio. They work closely with Asset managers and Property managers to monitor existing leases to minimise, as best as possible, downtime and costs associated with vacating tenants as well as seeking new tenants for existing vacancies in line with the strategy for the relevant asset.

They are responsible for the negotiation of all lease terms and conditions and plays an advisory role in the design and delivery of new development and re-positioning projects.

The team also provides advisory and consulting services on lease restructuring and in-depth market-based advice across all assets including planning, tenancy portfolios, venue design and property maintenance.

Our team hold real estate licences in all jurisdictions within which it currently operates.

Our team hold real estate licences in all jurisdictions within which we operate.

The Capital Transactions team is responsible for the acquisition of assets, consistent with trust strategies and for the timely and strategic disposal of assets within the portfolio. The identification of new opportunities or disposals follows a thorough understanding of property markets and economic conditions and a detailed analysis of particular opportunities that meet the investment strategy.

An efficient and effective due diligence process is key and is led by the capital transactions team with the support and expertise of our internal teams and a range of trusted and experienced external consultants.

The Capital Transactions team works closely with the Funds Management and Asset Management teams to provide valuation advice and support to ensure the most effective structuring of transactions across the portfolio and the maximising of returns for investors.

The Development team is responsible for creating a greater contribution to capital and income growth for investors through new development and re-development projects.

Development usually occurs for strategic reasons and opportunities may be identified as part of the acquisition process or during the process of determining long-term asset strategy.

Once an opportunity is identified, the development team prepares a series of high-level studies to determine potential development options. If feasible, the Development team engages with the wider team, along with external consultants to design and finalise the project brief, prior to moving through to contractor procurement and the delivery phase.

The Facilities Management team is accountable for the repair and maintenance of all assets in the portfolio to ensure not only are the assets compliant with all relevant laws and standards but are fit for purpose and meet the expectations of our tenants and the wider community.

This team also provides critical insight and advice in relation to the current and future performance of an asset from an owner’s perspective. The Facilities Management team are actively involved in the continued implementation of, and improvement in, sustainability initiatives and performance of our properties.

Our Project Management and Tenancy Coordination team are responsible for ensuring all projects, irrespective of size, are delivered in the most time and cost effective manner to the standards and specifications required by all relevant stakeholders.

We have seen countless examples of the benefit to our assets and our investors of having this skill set in-house – including from being able to identify and avoid potential cost-overruns and delays to being able to appropriately manage the expectations of, and communications to, relevant parties.

The Project Management team consult during the due diligence phase on new acquisitions; provide design and construction advice on building upgrades and capital works programs; and provide fitout advice to new tenants. This team is also responsible for delivery of a large variety of projects from new buildings, building refurbishments and tenancy fitouts.

Our internal tenancy coordination function means that we can help facilitate the earliest possible occupancy of premises within our assets while ensuring all works are carried out in an acceptable manner, without jeopardising the structure or compliance of our properties.